Governing Principles for Transparent & Ethical Humanitarian Service
These Terms and Conditions ("Terms") constitute a legally binding agreement between you and the Blessed Day Relief Foundation ("the Foundation," "we," "us," or "our") governing your access to and use of our digital platform, including our website, mobile applications, and all related digital services (collectively, "the Platform"). By accessing, browsing, or utilizing any feature of the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately discontinue use of the Platform. The Foundation reserves the right to deny access to any individual or entity that fails to comply with these governing principles. These Terms are designed to ensure transparency, accountability, and the ethical operation of our humanitarian relief services, protecting the interests of all stakeholders including donors, beneficiaries, volunteers, and the broader community we serve.
Understanding the terminology used throughout these Terms ensures clarity and proper interpretation of your rights and obligations
Refers exclusively to the Blessed Day Relief Foundation, a registered non-governmental organization (NGO) dedicated to providing humanitarian assistance and financial relief to individuals and communities in need. This definition encompasses all operational divisions, regional offices, authorized representatives, and affiliated entities acting on behalf of the Foundation.
Any individual, corporation, foundation, government entity, or organization that contributes financial resources, goods, services, or other forms of support through the Platform. Donors may make one-time contributions or establish recurring donation arrangements, and are entitled to appropriate acknowledgment and tax documentation as applicable under relevant jurisdictions.
Any individual or household that has completed the official registration process on the Platform and has submitted a verified request for financial assistance or humanitarian aid. Beneficiaries must meet established eligibility criteria and agree to comply with all applicable requirements, including verification procedures and appreciation protocols.
The comprehensive digital ecosystem operated by the Foundation, including but not limited to the official website, mobile applications (iOS and Android), application programming interfaces (APIs), donor portals, beneficiary dashboards, administrative systems, and any other digital services or tools provided by the Foundation for the facilitation of its humanitarian mission.
Ensuring all users meet fundamental criteria for platform participation
Access to and use of the Platform is restricted to individuals who satisfy specific eligibility requirements designed to ensure the integrity of our humanitarian operations and protect all stakeholders. By creating an account or utilizing any Platform feature, you represent and warrant that you meet all of the following criteria and will maintain compliance throughout your engagement with the Foundation.
You must be of legal age in your jurisdiction (typically 18 years or older) and possess the full legal capacity to enter into binding contractual agreements. Minors may only access the Platform under the supervision of a parent or legal guardian.
All information provided during registration and throughout your use of the Platform must be truthful, complete, accurate, and current. You agree to promptly update any information that becomes outdated or inaccurate.
You consent to identity verification procedures as required by the Foundation, which may include submission of government-issued identification documents, proof of residence, and other documentation necessary to confirm your identity and eligibility.
You have not previously been suspended, terminated, or banned from the Platform due to violations of these Terms or any applicable policies. Attempts to circumvent prior restrictions will result in immediate account termination.
Comprehensive guidelines for ethical conduct and responsible platform usage
Provide truthful, complete, and accurate information at all times, including during registration, when submitting requests, and in all communications with the Foundation and its representatives.
Use the Platform exclusively for lawful and humanitarian purposes that align with the Foundation's mission of providing relief to those in genuine need.
Refrain from any fraudulent, misleading, deceptive, or abusive conduct that could harm other users, the Foundation, or the integrity of our humanitarian operations.
Maintain the confidentiality and security of account credentials and immediately notify the Foundation of any unauthorized access or security breaches.
Respect the privacy and dignity of other users, including donors and beneficiaries, and refrain from sharing confidential information without proper authorization.
Ensure that all donated funds originate from legitimate and legal sources, and that donations comply with applicable anti-money laundering regulations and financial laws.
Provide accurate payment information and authorize the Foundation to process donations through our secure third-party payment partners.
Understand that donations are voluntary contributions and do not create any employment, partnership, or agency relationship with the Foundation.
Acknowledge that while the Foundation strives to honor donor preferences regarding fund allocation, operational needs may require flexible distribution of resources.
Submit only genuine requests for assistance based on actual need, providing complete documentation and truthful explanations of circumstances requiring relief.
Promptly acknowledge receipt of any financial assistance or relief provided through the Platform using the designated acknowledgment procedures.
Utilize received funds exclusively for the stated purpose outlined in the relief request, and provide documentation of fund utilization when requested.
Participate in follow-up communications, surveys, and impact assessments as reasonably requested by the Foundation to measure program effectiveness.
Transparent processes for receiving and distributing humanitarian relief funds
All donations are processed through industry-leading, PCI-compliant third-party payment gateways ensuring maximum security and fraud protection.
Each relief request undergoes thorough verification and review by our dedicated team to ensure authenticity and appropriate fund allocation.
Approved relief funds are disbursed directly to verified beneficiaries through secure transfer methods, typically within 24 hours of approval.
Processing Timeline: While the Foundation strives for expedient disbursement, we do not guarantee instant or same-day settlement of relief funds. Standard processing and verification procedures may require up to 24 hours, and complex cases may require additional time for thorough review.
Funding Availability: The Foundation does not control individual donor decisions and cannot guarantee that all submitted relief requests will receive funding. Disbursement is contingent upon available resources and the matching of donor preferences with beneficiary needs.
Third-Party Processors: Donations are processed through independent third-party payment providers. The Foundation is not responsible for processing delays, technical issues, or errors attributable to these external service providers.
Currency & Fees: Donations may be subject to currency conversion and transaction fees imposed by payment processors or financial institutions. These fees are separate from Foundation operations and are not refundable.
Building bridges of gratitude between donors and beneficiaries
The Foundation believes that expressions of gratitude serve a vital role in maintaining the human connection between those who give and those who receive. Appreciation messages and testimonials not only honor donor generosity but also provide transparency and accountability that strengthens trust in our humanitarian mission. Beneficiaries who receive relief through the Platform are required to participate in our appreciation program as a condition of continued access to Foundation services.
Failure to submit appreciation messages or videos within the designated timeframe after receiving relief may result in temporary suspension of account privileges, restriction from future relief requests, or permanent termination of Platform access. The Foundation reserves sole discretion in determining appropriate consequences for non-compliance.
Protecting platform integrity through fair and decisive enforcement
The Foundation may temporarily suspend account access pending investigation of suspected violations. During suspension, users will be notified of the alleged concerns and provided an opportunity to respond before final determination. Suspension periods vary based on the nature and severity of suspected infractions.
Accounts may be permanently terminated for confirmed violations of these Terms, including but not limited to fraud, misrepresentation, abuse, or repeated non-compliance. Terminated users forfeit all rights to pending relief, and any funds in processing may be redirected to other beneficiaries at the Foundation's discretion.
In cases of fraud, theft, or criminal conduct, the Foundation reserves the right to pursue legal remedies including civil litigation and criminal prosecution. The Foundation may cooperate with law enforcement agencies and provide evidence of fraudulent activity as permitted by applicable law.
Understanding the scope and boundaries of Foundation responsibility
To the maximum extent permitted by applicable law, the Blessed Day Relief Foundation, its directors, officers, employees, volunteers, agents, and affiliates shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Platform, reliance on Platform content, or any transactions facilitated through our services. This limitation applies regardless of the legal theory under which such damages are sought, including breach of contract, tort (including negligence), strict liability, or any other basis.
The Foundation is not liable for any losses, delays, errors, or damages arising from the services of third-party payment processors, banking institutions, or other financial service providers used to facilitate donations and disbursements.
The Foundation is not responsible for the actions, representations, or conduct of Platform users, including donors, beneficiaries, or any third parties. Users interact with each other at their own risk.
The Foundation shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including natural disasters, acts of government, war, terrorism, pandemic, power outages, or telecommunications failures.
The Foundation does not guarantee uninterrupted Platform availability and is not liable for any losses resulting from system downtime, technical errors, data loss, cyberattacks, or other technological failures.
How these Terms may evolve to serve our mission
The Foundation reserves the right to modify, amend, or update these Terms and Conditions at any time and at our sole discretion. Such modifications may be necessary to reflect changes in our operations, legal requirements, industry best practices, or to better serve our humanitarian mission. When material changes are made, we will update the "Effective Date" at the top of this document and may provide additional notice through email, Platform announcements, or other reasonable means. Your continued use of the Platform following the posting of revised Terms constitutes your acceptance of and agreement to the updated provisions. We encourage all users to periodically review these Terms to stay informed of any changes.
If you have any questions, concerns, or requests for clarification regarding these Terms and Conditions, or if you need assistance with any aspect of our Platform or services, our dedicated support team is here to help. We are committed to transparency and welcome the opportunity to address any inquiries you may have about your rights, obligations, or our policies.
By accessing or using the Blessed Day Relief Foundation Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Your use of our services constitutes your digital signature and acceptance of this legally binding agreement. Thank you for being part of our mission to bring relief and hope to those in need.